About Us     Contact Us     Event Planner     F.A.Q.     Home     Music Planner     Testimonials     Weddings

F.A.Q.

 


We hope that the frequently asked questions below can answer most of your questions.  However, please do not hesitate to contact us if you have any additional questions, concerns, or comments.

1. Are your services guaranteed?
Absolutely!  If you are not 100% satisfied, you get money back.

2. What types of music do you play?
We can, and probably have, played just about anything.  From polkas to rap, we have a database of over 50,000 songs.  In other words, we probably have anything you want.  If for some reason we don't, we'll get it at no extra charge to you!

3. Do you take requests from guests?
Of course we do!  Our entertainers try to accommodate both you and your guests.  Finding out and playing what your guests want to hear is an essential part of a successful event.  We will always check with you before playing a request that might be "Inappropriate."

4. Can we make song requests during the dance?
Absolutely!  The show will be tailored to your requests.

5. Will the entertainer take any breaks?
There will be continuous music from start to finish, unless there is a scheduled pause for an announcement, blessing, toast, etc.  Our equipment allows for us to sneak away without interruption if we need to use the bathroom or to grab a drink of water.

6. How do your entertainers interact with our guests?
The success of your event will hinge on the ability of the entertainer to develop a relationship with you and your guests.  Unless requested not to do so by our clients, our entertainers are trained in dozens of interactions and activities designed to get your guests involved.  These range from low key and elegant, to wild and crazy.  It's your choice.

7. What are your policies regarding sound volume?
You have most likely spent thousands of dollars on your event and an incredible amount of time planning it.  Your requests on sound volume is one of our top priorities

8. What kind of sound equipment do you use?
We use Bose and F.B.T. powered sound equipment exclusively.  You wouldn't buy a generic champagne for your event, so why use generic sound equipment?  Our goal is to produce high quality full sounds, not loud volume.

9. If we want our entertainer to play longer, what do we do?
Check with your entertainer and the venue first.  If both are in agreement, then your entertainer will arrange an extra charge based on the amount of time requested.  Depending on the original amount of time requested, this fee may be little to nothing.  However, should an additional charge be necessary, it must be paid to the entertainer in cash before the additional time begins.

10. What will the entertainer be wearing to my event?
Unless you specify differently, our entertainers wear tuxedos to all formal events and semi-formal dress for all other events.

11. What time will the entertainer arrive at for my event?
Our entertainers arrive at least one hour prior to their scheduled start time in order to setup and perform a sound-check.

12. Can we talk to our entertainer before our event?
In all cases, you will know and talk to your entertainer before you even sign a contract.  This person will also be the only person you work with while contracted with E.A. Entertainment.  They will guide you through the planning process, contact you the week of your event, and in most cases they can arrange a time to meet in person before your event.  We want all our clients to feel as though they are our only clients.

13. How many songs can be played 4, 6, & 8 hour blocks of time?
Typically, we can play about 15 - 18 songs an hour.  So about 70, 100, & 130 songs respectively.

14. If we don't want a song played, what do we do?
During the planning process, we will go over any songs you absolutely do not want to hear.  We will note these songs on the specifications for your event and you will have nothing to worry about.

15. What if an entertainer is sick or has car troubles?
We always have contingency plans in place for just such occasions.  Extra vehicles and entertainers are always on standby if an unforeseen problem were to come up.  In the entire time E.A. Entertainment has been in operation, we have never missed an event.

16. When should we pay the balance?
Anytime before or on the date of your event is acceptable.

17. Do we need to offer the entertainer food?
Although it is not required, eight hours or more is a long time to go without a meal.  Our entertainers would greatly appreciate the offer.

18. Should we tip the entertainer?
Tipping the entertainer for an outstanding performance is a nice way to thank them and is very much appreciated, but tipping is optional.

2818 Curry Parkway #11 • Madison, WI 53713
Phone: (608)-778-4337 • E-Mail: EAEntertainment@Hotmail.com
Copyright © 2010 • Extreme Audio Entertainment • All Rights Reserved